Reference

cabang99 Terms & Conditions for Your Account

cabang99 Terms & Conditions set the rules for opening an account, confirming your phone, using local wallets and accessing the lobby.

Account access rulesWallet use termsIndonesia eligibility

Browse Our Lobby Read FAQ

Wallet Rules for DANA and QRIS

cabang99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions explain who may open an account, which details must be accurate and how phone verification works before account access. You are responsible for keeping your login details private and for checking that a wallet or bank destination belongs to you. Deposits and

1
withdrawals must follow the steps shown in the account cashier; DANA, OVO, GoPay, QRIS, bank transfer and virtual account may show different confirmation fields. A transaction can be held for identity, account ownership or status checks under these terms. Access is available where local law permits,
2
and rules may differ by Indonesian location or payment provider. If a provision changes, we place the current wording on this policy page and apply it from the stated effective date. By opening an account, you confirm that you have read and accepted the Terms &
3
Conditions.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP PATH

When Terms Questions Need Help

A clear contact path can resolve a policy question before it affects your account. We ask you to include the registered phone number, the relevant transaction reference and the clause or account step you are asking about. Use the support route inside your account area so our team can connect the request with the correct wallet, verification or access record.

Team online

Account terms

Ask about account opening, phone verification or an access condition through the account support path. Include your registered number so we can locate the correct Terms & Conditions record.

Wallet status

For DANA, OVO, GoPay or QRIS questions, send the payment reference and displayed status. We can explain which Terms & Conditions step applies without asking for your wallet password.

Policy changes

If a clause appears unclear or you want to request a wording change, contact support from your account area. We record the request and direct it to the policy contact.

ACCOUNT SAFETY TERMS

Account Security Under Our Terms

The policy also explains how we handle account records, browser data and requests connected with your account.

Account records

We use the details you submit for account access, phone verification and policy-related support. Keep your registered phone current so an account request can be matched with the right record.

Payment references

DANA, OVO, GoPay, QRIS and bank transaction references help us trace a cashier request. Never send a wallet PIN, password or one-time security code through support.

Cookies

Cookies and similar browser data may preserve session choices or help us recognise the device path you used. Your browser settings can remove them, though some account steps may need to be repeated.

Mobile access

Our Terms & Conditions apply whether you use a mobile browser or desktop browser. If a page behaves differently on your phone, check the browser session before sending an access request.

Record retention

We retain account and transaction records for the period needed to operate the account, address disputes and meet applicable legal duties. A retention question can be sent through the account support path.

Change requests

To request correction of an account detail or ask about a policy change, contact us from the registered account route. We may ask for verification before changing records or discussing private details.

Terms & Conditions Questions, Answered

These answers address the policy searches we hear most often before an account is opened. Read the full Terms & Conditions first, then use the account support path if your question concerns a specific verification, wallet record or access decision.

The current cabang99 Terms & Conditions are published on this page. Check the stated effective date before opening an account, and contact support if a clause or update needs clarification.

Yes. The Terms & Conditions cover cashier steps and account ownership checks for DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account transactions.

You must provide accurate account details and complete phone verification before account access. We may request an additional ownership check when a transaction or account change requires it.

Access depends on local law and is available where local law permits. Your location, account details and payment provider may affect eligibility, so check the current terms before opening an account.

They cover account details, phone verification records, payment references, support requests, cookies and retention. We use these records for account operation, security checks and policy-related assistance.

Send the request through the support route inside your registered account. Include the detail that needs correction, but do not send a password, wallet PIN or one-time security code.

Read the updated wording and effective date, then contact support if you need an explanation. If you do not accept a change, the account may be affected under the stated policy process.

cabang99 Terms & Conditions for Your Account

When Terms Questions Need Help

Account terms

Wallet status

Policy changes

Account Security Under Our Terms

Account records

Payment references

Cookies

Mobile access

Record retention

Change requests

Terms & Conditions Questions, Answered

01 Where can I read the cabang99 Terms & Conditions?

02 Do the Terms & Conditions apply to DANA and QRIS?

03 What account step comes before access?

04 Can I access cabang99 from Indonesia?

05 What data do the Terms & Conditions cover?

06 How do I request a correction to my account details?

07 What if I disagree with a Terms & Conditions change?

Related Pages