Legal terms for local access and wallets
Our Legal notice explains who may access the account, which conduct can lead to a pause, and how policy changes are communicated. Eligibility depends on local law, and you must provide accurate account details before phone verification is completed. We may ask for an additional check
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when account ownership, wallet activity or a withdrawal record needs clarification. The same policy applies whether you enter from a mobile browser or desktop device, and whether your account shows DANA, OVO, GoPay or QRIS activity. We do not describe access as available everywhere; where local
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law permits, you can continue through the stated account path. If a rule changes, we place the updated wording on this Legal page and retain the prior version for policy administration. Questions about a restriction should include your account reference and the relevant date, so our
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support team can locate the correct access or payment record without asking you to repeat the full history.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.